Monday, November 9, 2009

When Do You Realize You Need A Telecom Consulting Company?


Cost savings is the mantra for every company. Every company would like to cut the extra costs it incurs on account of telecommunication services. The telecommunication service industry offers a variety of plans and different types of services to its customers. Analyzing all these plans and choosing the plan which is tailor-made to fit the requirements is a task which requires a lot of up-to-date knowledge and skill. As business units need to concentrate more on the conduct of their businesses, time-consuming analyses such as these could turn out to be a deviation from their main line of concentration. Very big concerns may afford to employ a team to take care of these analyses, but small- and medium-size companies may not be able to do so. At this point of time, the need for external help to manage such services is realized and the services of a telecom consulting company is welcomed.

The requirements of a business such as the number of devices to be supported, the applications to support, the procurement and maintenance of equipment and accessories, the types of voice and data services, the traffic patterns, etc. should first be ascertained and based on it the hardware and software infrastructure should be planned. This is an area which requires a lot of technical expertise. This is a one time requirement and once decided upon it requires maintenance. So it may be expensive for a business to have a department exclusively for this. As this task involves massive planning initially and maintenance later on, the services of telecom consulting company can be sought for planning. Later, the maintenance can be done either by the telecom consulting company or managed by the business itself. When different telecom consulting companies are consulted, their expertise helps us to arrive at the best solution.

Telecommunication service providers come out with various attractive plans from time to time. So it is essential to switch over to new plans as per their suitability to the requirements of the business. Unless an alert watch is set on the plans rolled out, the business may not benefit out of it. Here again a consulting company can do this for us.

Analysis of bills is another aspect which requires handling of a lot of data and time. The services of a consulting company can be sought to analyze the bills and segregate them on various accounts such as plan charges, voice and data charges, etc. Here a comparative study over a period is required to justify the usage of telecommunication services by a person. Analysis helps answer questions such as is the correct plan chosen as per the usage, is there a justification in the usage of some services, what is the pattern of usage, is there a return for the amount spent on telecommunication services, etc. But this analysis again requires expertise which may not be readily available is a business. Here again a telecom consulting company comes in handy to help answer the questions.

If a little sum spent on telecommunication management is going to considerably help cut costs incurred due to telecommunication services, it is definitely worth giving a try to telecom consulting companies.

1 comment:

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